An empowered organisation
Our rapid growth - and the need to support expansion - has made it vital to increase hotel autonomy and accountability. Rezidor has evolved from being a top-down organisation to becoming a bottom-up company. Every General Manager is empowered to take full responsibility for his/her hotel or resort, bringing relevant, effective relevant decision-making closer to the markets in which we operate. And our legendary Yes I Can! vision empowers every employee, at every level, to take responsibility for making decisions as they matter, when they matter, so that we never fail to keep the promises we make to our guests.
Our General Managers are fully supported by District Directors, Regional Directors and Area Vice Presidents. The Head Office - assisted by the Area Vice Presidents and Regional Directors - defines Rezidor’s overall expectations of revenue growth, providing guidance and tools designed to help our hotel managers develop their business plans and optimise their revenue objectives.
The corporate teams consist of functions including:
- Communication & Public Relations (PR)
- Business Development
- Technical Services
- Purchasing Services
- Human Resources
- Finance & Accounting
- Brands & Concepts
Our dedicated team members provide strategic advice and support to regional executives, ensuring the effective execution of our group strategies and the achievement of our objectives.