Organisation

An empowered organisation

Our rapid growth - and the need to support expansion - has made it vital to increase hotel autonomy and accountability. Rezidor has evolved from being a top-down organisation to becoming a bottom-up company. Every General Manager is empowered to take full responsibility for his/her hotel or resort, bringing relevant, effective relevant decision-making closer to the markets in which we operate. And our legendary Yes I Can! vision empowers every employee, at every level, to take responsibility for making decisions as they matter, when they matter, so that we never fail to keep the promises we make to our guests.

Our General Managers are fully supported by District Directors, Regional Directors and Area Vice Presidents. The Head Office - assisted by the Area Vice Presidents and Regional Directors - defines Rezidor’s overall expectations of revenue growth, providing guidance and tools designed to help our hotel managers develop their business plans and optimise their revenue objectives.

The corporate teams consist of functions including:

  • Marketing
  • Sales
  • Communication & Public Relations (PR)
  • Business Development
  • Technical Services
  • Purchasing Services
  • Human Resources
  • Finance & Accounting
  • Brands & Concepts
  • Operations

Our dedicated team members provide strategic advice and support to regional executives, ensuring the effective execution of our group strategies and the achievement of our objectives.

Carlson Rezidor Hotel Group

Carlson Rezidor Hotel Group


Carlson Hotels and Rezidor to go to market and do business as the "Carlson Rezidor Hotel Group".

Enlargemore

96,000+

Rooms in operation
and under
development

Hotline, The Group Magazine

Hotline, The Group Magazine


Get the latest and greatest stories from Rezidor's world of genuine world-class, world-wide hospitality.

Enlargemore
Hotline

Rezidor Hotels


Enlargemore

35,000+

Employees - 125+ Nationalities

World's Most Ethical Companies

World's Most Ethical Companies


The US-think tank Ethisphere Institute has awarded Rezidor for the third consecutive year for real and sustained ethical leadership.

Enlargemore

440+

Hotels across EMEA

Our Values

Yes I Can! Our Values & Vision


Yes I Can! Our Values & Vision

Enlargemore

72

Countries across
EMEA

Board of Directors

Board of Directors


The Board of Directors shall be elected by the shareholders.

Enlargemore

90%

GMs Grown from within